PRIVACY POLICY

This Privacy Policy describes how "RIAMOR" (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.

Device information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • For currency conversion purposes, RIAMOR permits third parties to process the visitor's IP address in order to determine their geographical location. This is done to ensure prices are converted to the visitor's local currency.
    The selected currency is also stored in a session cookie in the visitor's browser. This temporary file (which is automatically removed upon closing the browser) is utilized to maintain the consistency of the selected currency while browsing the website.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our payment processors and other trusted service providers.

Order information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers or other accepted payment types), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide invoices and/or confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with payment gateways, shipping and fulfillment partners, and other service providers as necessary to complete your purchase.

Customer support information

  • Examples of Personal Information collected: any additional details you provide for customer support purposes.
  • Purpose of collection: to provide customer support and resolve your requests.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: may be shared with vendors used to provide customer support.

MINORS

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

SHARING PERSONAL INFORMATION

  • We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
  • We may share your Personal Information with payment gateways, shipping providers, fraud prevention tools, and marketing platforms.
  • We may also share your information to comply with applicable laws and regulations, respond to subpoenas or lawful requests, or otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to understand how our customers use the Site.
  • We may share information about your use of the Site with our advertising partners.

You can opt out of targeted advertising by adjusting your browser settings or visiting the relevant platforms (such as Google, Facebook, Instagram).

YOUR RIGHTS

If you are a resident of the European Economic Area (EEA) or California (CCPA), you have the right to access, correct, update, or delete your Personal Information. If you would like to exercise these rights, please contact us at the details provided below.

DATA RETENTION

When you place an order through the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices, operational, legal, or regulatory reasons.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at contact@riamor.com or by mail using the details provided below:

RIAMOR Jewelry
www.riamor.com